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Cloud in Rainbow Playspace
  • Do you host birthday parties?
    Yes, we have two different packages. Please refer to our birthdays page.
  • What are your open play hours?
    We are open from 10:00 AM to 8:00 PM, hours might vary due to private events. Also, you can check our Google Hour or give us a call to confirm.
  • What’s the admission price for open play?
    The admission ticket price is $25 per child for up to two (2) hours and unlimited playtime for $38, one complimentary adult per child (additional adult is $5).
  • Do you need to wear socks to play?
    All adults and children are required to wear socks after entering, both for safety and hygiene. If you forget to bring your own, we offer premium non-slip Rainbow Playspace socks for purchase!
  • What age do you recommend?
    Our playspace is recommended for children ten (10) years old and under.
  • What activities do you have?
    The playspace features 7,000 sq feet of usable space, the majority of space is dedicated to kids' activities. There are plenty of things for your kid(s) to enjoy! Check out our activities page!
  • Can I visit the playspace if I am sick?
    No, you can not and should not visit any playspaces if you or your child has a fever, runny nose, cough, diarrhea, unknown rash, on antibiotics for less than 24 hours. We look forward to seeing you and your little ones after feeling better!
  • Is there parking available?
    We do not have a parking lot or space. However, there is street parking, meter parking, and municipal parking close by (Parking lot, 1602 Voorhies Ave, Brooklyn, NY 11235, or 2602e E 17th St, Brooklyn, NY 11235).
  • What payment methods do you accept?
    We accept Mastercard, Visa, Discover, Debit cards, and Cash for any purchases (a minimum of $10 is required for any card use). We DO NOT accept American Express or checks.
  • Can I bring outside food and/or beverages?
    There’s no outside food and/or beverages allowed.
  • Can I drop off my child(ren) for two (2) hours?
    Absolutely not, parents or guardians must watch their kids at all times. We are not a daycare center.
  • Are you a nut-free facility?
    Yes, we do not sell any nut products however we can not guarantee other customers won’t bring nuts.
  • Do you offer Wi-Fi for customers?
    Yes, we offer blazing fast speed free Wi-Fi for our customers.
  • How convenient are you located from driving or public transportation?
    Driving: We are conveniently located close to exit 8 from Belt Parkway. Train: B and Q train Sheepshead Bay Station. Bus: B36 Sheepshead Bay Ave U station or B4 Sheepshead Bay Knapp St station
  • Does the facility provide adequate HVAC for customers?
    Our space is heated and air-conditioned year-round for customers and staff to be comfortable.
  • When do I need to finalize everything for the event?
    The party host needs to pay the remaining balance seven (7) days before the party date and provide the final headcount.
  • How do I book a party with Rainbow Playspace?
    You can book your party in person or by contacting via phone or email rainbowplayspace@gmail.com. We would love to be a part of your little one's special day!
  • How much deposit to secure a party slot?
    A deposit is required to reserve a party, and all deposits are non-refundable/no credit is given, absolutely no exception. Private Party: $400 Non-refundable deposit Non-Private: $200 Non-refundable deposit
  • How long is the birthday party? (Private and Semi-Private)
    Private The private birthday package includes two hours of exclusive access to the entire premises (party room, cafe, and playspace). Semi-Private The non-private birthday package includes one hour of access to the private party room and two hours of shared playtime.
  • Can I bring in my own decoration for the party?
    The host can bring in their decorations, we will do our best to assist the host with setting up decorations (please do not use double-sided tape or pin or hooks for your decorations, consult our staff for more information).
  • When can I come to set up the decor for the party?
    Private: The setup time for a private party is thirty (30) minutes before the booked hours. Please consult with our party specialist if additional time is needed. Non-Private: The setup time for a non-private party varies based on the booked hour. Please work with our party specialist.
  • Can I bring in outside food?
    Yes, the host can bring outside food and/or beverage with a flat rate fee of $85 (excluding cake).
  • Is there a staff whom can assist me with party room setup?
    Yes, we will have a dedicated person to assist the party host.
  • Is alcohol allowed at Rainbow Playspace?
    Sorry, alcohol is prohibited in our space.
  • Are there additional charges besides the base package price and add-on?
    Yes, the New York State sales tax will be added to your party package regardless of payment method.
  • Must we reserve a party room to have a party?
    Yes. Our policy is strict NO WALK-IN PARTIES allowed. No food, cake, or cupcakes are allowed into the facility without a party room reservation.
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